L&D Consultant New AZ_Mesa_HQ

Verra Mobility Corporation; Mesa (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

Verra Mobility is seeking a Learning and Development Consultant to guide employees through onboarding, continuous improvement, and implementation training. You will design and deliver training solutions while partnering with leaders to align programs with business outcomes.

The role emphasizes delivering engaging training across formats, ensuring compliance, and mentoring trainees to foster growth and performance.

Qualifications

• 1-2 years of processing experience preferred.
• Bachelor's degree or equivalent combination of education, training, or experience.
• Training and development certification(s) preferred.
• Experience in training delivery and instructional design.
• Ability to assess learning and development needs.
• Thorough knowledge of learning techniques and modalities.
• Ability to assess and report on learning effectiveness.
• Ability to partner with global stakeholders inside and outside the company.
• Excellent verbal and non-verbal communication skills.
• Lifelong learner with the ability to drive self-development.

Responsibilities

• Develop, deliver, and maintain training for internal personnel, including onboarding and refresher training.
• Design and deliver effective training solutions for group and individual settings.
• Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
• Oversee training programs to ensure a complete trainee experience and sustain program continuity.
• Prepare training materials, including e-learning and in-person/virtual formats.
• Ensure trainee compliance with corporate and governmental standards.
• Monitor post-training compliance and address potential risks with remediation plans.
• Provide mentoring for trainees and evaluate progress.
• Coordinate with stakeholders to ensure timely training interventions for business needs.
• Perform other duties as assigned.

Skills

Training delivery

Instructional design

Learning needs assessment

Stakeholder collaboration

Interpersonal communication

Self-motivation

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

LMS

Job description

Verra Mobility is hiring a dynamic individual as a Learning and Development Consultant. You should be a friendly, self-motivated team player with strong interpersonal skills who will ultimately be responsible for guiding employees through various training programs and initiatives ranging from onboarding, continuous improvement, and implementation training. While partnering closely with colleagues across the organization to align training needs to business outcomes across Verra Mobility.

• Develop, deliver, and maintain training for internal personnel, including onboarding and refresher training.
• Design and deliver effective training solutions for group and individual settings.
• Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
• Overseeing the training programs which includes ensuring a complete trainee experience, monitoring performance, and ensuring the continuity of the training programs.
• Prepare various training materials, including e-learning, in-person, virtual, etc. that best fit the needs of the internal or external customer(s).
• Ensure trainee compliance with corporate and governmental standards.
• Develop processes to monitor post-training compliance and performance; take a proactive approach to identify potential compliance risks and partner with correct parties to develop an action and remediation plan.
• Evaluate and provide mentoring for trainees.
• Work with internal and external stakeholders to ensure training interventions are timely and support the needs of the business.
• Other duties as assigned.

Qualifications:

• Preferred 1-2 years of processing experience.
• Bachelor's degree or equivalent combination of education, training, or experience.
• Training and development certification(s) preferred.
• Experience in training delivery and instructional design.
• Ability to assess learning and development needs.
• Thorough knowledge of learning techniques and modalities.
• Ability to assess and report on learning effectiveness.
• Ability to effectively partner with global stakeholders inside and outside of the company.
• Excellent verbal and non-verbal communication skills.
• Lifelong learner able to drive self-development.
• Ability to grasp new technology quickly.Excellent skills with Microsoft Office.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.