KYC & AML Analyst — Onboarding & VIP Vetting

Bally's Corporation; Jersey City (NJ); On-site; USD 54,000 - 58,000; Full time

Job summary

Bally's Corporation in Jersey City, NJ is seeking a KYC Compliance Specialist to support daily KYC operations and ensure regulatory alignment. You will monitor verification activity, process cash-out requests, and coordinate with teams and third-party providers to uphold AML standards.

Ideal candidates will verify documents across jurisdictions, handle escalations from Customer Service, and assist onboarding while maintaining confidentiality and compliance with licensing requirements.

Qualifications

• Experience with KYC/AML compliance in a regulated environment.
• Ability to verify identity documents across multiple states and jurisdictions.
• Strong communication skills and coordination with internal teams and vendors.

Responsibilities

• This role will be responsible for carrying out the day-to-day processes within the KYC Team
• Monitor and action all ingoing and outgoing verification activity
• Ensure KYC/AML and Responsible Gaming strategies align with regulatory requirements
• Handle incoming KYC-related escalations from Customer Service
• Process member Cash Out requests in line with AML and KYC policies
• Monitor 3rd party payment systems to identify potential technical issues
• Problem solving and investigation of day-to-day issues
• Coordinate with VIP team to satisfy fraud, KYC, EDD, risk & AML requirements for high-value players
• Verify member identity documents for multiple states & jurisdictions
• Serve as liaison between members and Management/Technical Teams & 3rd party contacts
• Assist player onboarding during the KYC process

Skills

KYC knowledge

AML understanding

Verification skills

Communication

Escalation handling

Tools

Verification systems

3rd party payment monitoring

Job description

Bally's Corporation in Jersey City, NJ is seeking a KYC Compliance Specialist to support daily KYC operations and ensure regulatory alignment. You will monitor verification activity, process cash-out requests, and coordinate with teams and third-party providers to uphold AML standards.

Ideal candidates will verify documents across jurisdictions, handle escalations from Customer Service, and assist onboarding while maintaining confidentiality and compliance with licensing requirements.