KYC Analyst

Bally's Corporation; Jersey City (NJ); On-site; USD 54,000 - 58,000; Full time

Job summary

Bally's Corporation in Jersey City, NJ is seeking a KYC Compliance Specialist to support daily KYC operations and ensure regulatory alignment. You will monitor verification activity, process cash-out requests, and coordinate with teams and third-party providers to uphold AML standards.

Ideal candidates will verify documents across jurisdictions, handle escalations from Customer Service, and assist onboarding while maintaining confidentiality and compliance with licensing requirements.

Qualifications

• Experience with KYC/AML compliance in a regulated environment.
• Ability to verify identity documents across multiple states and jurisdictions.
• Strong communication skills and coordination with internal teams and vendors.

Responsibilities

• This role will be responsible for carrying out the day-to-day processes within the KYC Team
• Monitor and action all ingoing and outgoing verification activity
• Ensure KYC/AML and Responsible Gaming strategies align with regulatory requirements
• Handle incoming KYC-related escalations from Customer Service
• Process member Cash Out requests in line with AML and KYC policies
• Monitor 3rd party payment systems to identify potential technical issues
• Problem solving and investigation of day-to-day issues
• Coordinate with VIP team to satisfy fraud, KYC, EDD, risk & AML requirements for high-value players
• Verify member identity documents for multiple states & jurisdictions
• Serve as liaison between members and Management/Technical Teams & 3rd party contacts
• Assist player onboarding during the KYC process

Skills

KYC knowledge

AML understanding

Verification skills

Communication

Escalation handling

Tools

Verification systems

3rd party payment monitoring

Job description

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification.

Responsibilities:

• This role will be responsible for carrying out the day-to-day processes within the KYC Team
• Monitor and action all ingoing and outgoing verification activity
• Ensure with the KYC team, ensure group ‘Know Your Customer’ (KYC), AML (Anti-Money Laundering) and Responsible Gaming strategy is performed in line with regulatory compliance requirements
• Deal with incoming KYC related escalations from Customer Service
• Process member Cash Out requests in line with Group AML and KYC policies
• Monitor 3rd party payment systems to identify potential technical issues
• Problem solving and investigation of day-to-day issues
• Close communication with VIP team to ensure that all fraud, KYC, EDD, risk & AML requirements are satisfied for high value player relationships
• Verify member identity documents for multiple states & jurisdictions
• Act as a liaison between members and internal Management & Technical Teams & 3rd party supplier contacts
• Assist player onboarding during the KYC process

Salary: $54,000 to $58,000 USD