KYC Analyst

Bally's Interactive; Jersey City (NJ); On-site; USD 54,000 - 58,000; Full time

Job summary

Bally's Interactive in Jersey City, NJ is seeking a detail-oriented KYC Specialist to support daily Know Your Customer operations and regulatory compliance.

You will verify member identities, monitor verification activity, coordinate with various teams, and assist onboarding for new players while ensuring AML and risk requirements are met.

Responsibilities

• Carry out day-to-day processes within the KYC team.
• Monitor and action all incoming and outgoing verification activity.
• Ensure KYC, AML, and Responsible Gaming compliance per regulations.
• Handle KYC escalations from Customer Service.
• Process member cash-out requests in line with AML policies.
• Monitor 3rd party payment systems for issues.
• Collaborate with VIP team to satisfy fraud, KYC, EDD and AML needs.
• Verify member identity documents across states and jurisdictions.
• Act as liaison between members, management, technical teams and suppliers.
• Assist player onboarding during the KYC process.

Job description

Please note that this position has access to customers details - therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally's operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification.

Responsibilities:

• This role will be responsible for carrying out the day-to-day processes within the KYC Team
• Monitor and action all ingoing and outgoing verification activity
• Ensure with the KYC team, ensure group 'Know Your Customer' (KYC), AML (Anti-Money Laundering) and Responsible Gaming strategy is performed in line with regulatory compliance requirements
• Deal with incoming KYC related escalations from Customer Service
• Process member Cash Out requests in line with Group AML and KYC policies
• Monitor 3rd party payment systems to identify potential technical issues
• Problem solving and investigation of day-to-day issues
• Close communication with VIP team to ensure that all fraud, KYC, EDD, risk & AML requirements are satisfied for high value player relationships
• Verify member identity documents for multiple states & jurisdictions
• Act as a liaison between members and internal Management & Technical Teams & 3rd party supplier contacts
• Assist player onboarding during the KYC process

Salary: $54,000 to $58,000 USD