Knowledge Manager

Gainor Staffing; Washington (District of Columbia); Hybrid; USD 113,000 - 119,000; Full time

Benefits offered by this job

Hybrid work structure

Job summary

Gainor Staffing is seeking a Knowledge Manager to support consultants with client service, market intelligence, and operational coordination. In this hybrid role, you will draft communications, schedule meetings, and manage data systems that enable effective decision‑making across our executive search practice.

Ideal candidates bring 4–7 years in professional services or client‑focused roles, exceptional written and verbal communication, and strong MS Office 365 skills.

Qualifications

• 4–7 years in a support or coordination role within executive search, recruiting, or professional services.
• Strong written and verbal communication skills with high attention to detail.
• Proficiency with Microsoft Office 365 and ability to learn internal systems quickly.
• Customer-focused, proactive, and able to anticipate team needs.

Responsibilities

• Schedule meetings and interviews for 2–4 recruiters and coordinate with clients and candidates.
• Draft, finalize, and organize internal and client-facing correspondence and reports.
• Conduct market research on trends and talent pools to support search strategy.
• Manage and analyze company data with an emphasis on accuracy and confidentiality.
• Collaborate with leadership to share best practices and improve recruiter productivity.
• Lead training sessions and check-ins to reinforce processes.

Skills

Communication

Attention to detail

Data management

Project coordination

Market research

Tools

Microsoft Office 365

Job description

The company is a leading Executive Search firm with a supportive, high‑performing environment that values collaboration, balance, and individual growth. With a hybrid work structure and offices in major global markets, they’re seeking a Knowledge Manager to assist consultants with client service, market research, and operational coordination. In this role you’ll draft communications, schedule meetings, and manage data systems that support team effectiveness and strategic decision‑making. This is a high‑impact position for a detail‑oriented, tech‑savvy, and adaptable professional ready to contribute to a growing, results‑driven organization. Candidates with experience in professional services, executive search, or client‑focused support roles are strongly encouraged to apply.

Key Responsibilities

• Recruiter & Client Support: Provide direct support to 2–4 recruiters by scheduling meetings and interviews, coordinating with clients and candidates, and preparing background materials and deliverables.
• Document & Communications Management: Draft, finalize, and organize internal and client‑facing correspondence, candidate reports, and search‑related documents.
• Market Intelligence & Research: Conduct research on market trends, companies, and talent pools; maintain up‑to‑date intelligence in internal databases to support business development and search strategy.
• Data Management & Reporting: Manage and analyze company data to support decision‑making, while ensuring accuracy, confidentiality, and consistent data standards.
• Collaboration & Best Practices: Partner with other Executive Research Managers and leadership to share best practices, enhance workflows, and improve recruiter productivity.
• Training & Team Enablement: Lead training sessions and check‑ins with recruiters to reinforce process best practices and support team development.
• Strategic Contribution: Contribute to broader company initiatives that support team efficiency and provide remote or in‑person support to offices as needed.

Key Candidate Requirements

• Professional Experience: 4–7 years in a support or coordination role within executive search, recruiting, or professional services; experience supporting senior‑level professionals is preferred.
• Communication & Attention to Detail: Exceptional written and verbal communication skills, with strong attention to detail in fast‑paced environments.
• Technical Proficiency: Skilled in Microsoft Office 365 (Outlook, Word, Excel) and quick to learn internal systems and databases.
• Client‑Service Orientation: Proactive, highly responsive, and solution‑focused, with a commitment to high‑touch service and the ability to anticipate team needs.

Salary Range: $113,000 - $119,000 annually, based on experience

Location: Washington, D.C. -- Hybrid

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirement and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.