Knowledge Manager

Gainor Staffing; New York (NY); Hybrid; USD 113,000 - 119,000; Full time

Job summary

A leading Executive Search firm in New York is seeking a Knowledge Manager to assist consultants with client service and operational coordination. This hybrid role involves drafting communications, scheduling meetings, and managing data systems. Ideal candidates are detail-oriented, tech-savvy professionals with 4-7 years of experience in support roles, offering a salary range of $113-119k annually.

Qualifications

• 4-7 years of experience in a support or coordination role.
• Exceptional written and verbal communication skills.
• Skilled in Microsoft Office 365 and quick to learn internal systems.

Responsibilities

• Provide direct support to recruiters by scheduling meetings and interviews.
• Draft and organize internal and client-facing correspondence.
• Conduct research on market trends and maintain internal databases.
• Manage and analyze company data for decision-making.

Skills

Communication Skills

Attention to Detail

Technical Proficiency in Microsoft Office 365

Client-Service Orientation

Job description

The company is a leading Executive Search firm with a supportive, high-performing environment that values collaboration, balance, and individual growth. With a hybrid work structure and offices in major global markets, they’re seeking aKnowledge Managerto assist consultants with client service, market research, and operational coordination. In this role, you’ll draft communications, schedule meetings, and manage data systems that support team effectiveness and strategic decision-making. This is a high-impact position for a detail-oriented, tech-savvy, and adaptable professional ready to contribute to a growing, results-driven organization. Candidates with experience in professional services, executive search, or client-focused support roles are strongly encouraged to apply. This a hybrid position in NYC.$113-119k annual salary rangeKey Responsibilities:

• Recruiter & Client Support:Provide direct support to 2–4 recruiters by scheduling meetings and interviews, coordinating with clients and candidates, and preparing background materials and deliverables.
• Document & Communications Management:Draft, finalize, and organize internal and client-facing correspondence, candidate reports, and search-related documents.
• Market Intelligence & Research:Conduct research on market trends, companies, and talent pools; maintain up-to-date intelligence in internal databases to support business development and search strategy.
• Data Management & Reporting:Manage and analyze company data to support decision-making, while ensuring accuracy, confidentiality, and consistent data standards.
• Collaboration & Best Practices:Partner with other Executive Research Managers and leadership to share best practices, enhance workflows, and improve recruiter productivity.
• Training & Team Enablement:Lead training sessions and check-ins with recruiters to reinforce process best practices and support team development.
• Strategic Contribution:Contribute to broader company initiatives that support team efficiency and provide remote or in-person support to offices as needed.

Key Candidate Requirements:

• Professional Experience:4–7 years in a support or coordination role within executive search, recruiting, or professional services; experience supporting senior-level professionals is preferred.
• Communication & Attention to Detail:Exceptional written and verbal communication skills, with strong attention to detail in fast-paced environments.
• Technical Proficiency:Skilled in Microsoft Office 365 (Outlook, Word, Excel) and quick to learn internal systems and databases.
• Client-Service Orientation:Proactive, highly responsive, and solution-focused, with a commitment to high-touch service and the ability to anticipate team needs.

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.