Knowledge Management Specialist — AI & Insights

L.E.K. Consulting; Boston (MA); Híbrido; USD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with employer contribution

HSA contributions

Paid time off

Descripción de la vacante

L.E.K. Consulting is seeking a Knowledge Coordinator to support Knowledge Management and help package intellectual property for client-ready insights.

You will work with KM team members and sector leaders to deliver content and tools that enhance sales, marketing, and delivery capabilities across the firm. You will partner with case teams to develop and share best-practice IP, curate knowledge assets, and harness AI tools to extract value.

Formación

• Bachelor’s degree required with strong academic credentials.
• 1+ years of experience, ideally in the professional services environment.
• Interest/experience in knowledge management.
• Demonstrated strategic thinker with a bias for action.
• Self-starting, autonomous with collaborative teamwork.
• Comfortable in a fast-paced environment juggling priorities.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Ability to engage with stakeholders at all business levels.
• Attention to detail and track record of high performance.
• Experience with KM technologies including SharePoint and AI tools is a plus.

Responsabilidades

• Coordinate across KM and Strategy/Ops to identify sector knowledge priorities and capture materials.
• Capture key information from case team efforts including insights, frameworks, templates.
• Provide high-touch support to case teams and curate content with recommended resources.
• Research and provide insights on relevant knowledge resources for business questions.
• Publish knowledge on global practice sites and maintain tools, templates and metadata.
• Leverage AI and automation to extract value from knowledge assets.
• Advise case teams on best practice IP and frameworks at project start.
• Develop credentials and materials on key topics to support client development.
• Promote KM tools and educate staff on knowledge-sharing policies.

Herramientas

SharePoint

AI tools

MS Office 365

Descripción del empleo

L.E.K. Consulting is seeking a Knowledge Coordinator to support Knowledge Management and help package intellectual property for client-ready insights.

You will work with KM team members and sector leaders to deliver content and tools that enhance sales, marketing, and delivery capabilities across the firm. You will partner with case teams to develop and share best-practice IP, curate knowledge assets, and harness AI tools to extract value.