Knowledge Management Architect & Training Leader

Advanced-Computer-Learning-Company; Washington (District of Columbia); On-site; USD 90,000 - 125,000; Full time

Job summary

Advanced Computer Learning Company, LLC is seeking a Knowledge Manager Trainer/Analyst to support the development, execution, assessment, and continuous improvement of the NGB enterprise Knowledge Management Program. The Analyst connects KM governance, knowledge architecture, content lifecycle, knowledge capture, training, organizational learning, stakeholder coordination, and decision-support activities.

The role requires coordinating with enterprise teams to ensure alignment with KM objectives

Qualifications

• At least five years applying enterprise KM principles.
• Bachelor's degree or higher in Organizational Learning or Library Science or KM certification options.
• Experience with knowledge-flow analysis, metadata and taxonomy, and knowledge-product development.
• Experience supporting KM governance, maturity assessments, and cross-functional knowledge sharing.
• Experience delivering KM training using LMS platforms and ADDPI lifecycle.

Responsibilities

• Support KM program management, governance forums, working groups, program reviews, policy development, standards alignment, and enterprise coordination.
• Analyze knowledge flows, knowledge gaps, stakeholder needs, information architectures, repositories, and organizational knowledge behaviors; recommend practical improvements.
• Support knowledge architecture and repository stewardship, including taxonomy, metadata, content types, naming conventions, permissions/accessibility coordination, and knowledge lifecycle rules.
• Facilitate structured knowledge capture through interviews, after-action reviews, lessons-learned sessions, workshops, and other activities; convert tacit and explicit knowledge into validated, reusable knowledge products.
• Develop and maintain knowledge products such as knowledge maps, knowledge-flow depictions, expert directories, swim lanes, SIPOC diagrams, RACI/VENN models, handoff depictions, and related visualizations.

Skills

Knowledge Management

KM governance

Stakeholder coordination

Training design

Content lifecycle

Education

Bachelor's degree in Organizational Learning or Library Science

CKM/CKS or APQC CKM or KMQC or AFSC KM qualifications

Tools

SharePoint Online/Microsoft 365

Job description

Advanced Computer Learning Company, LLC is seeking a Knowledge Manager Trainer/Analyst to support the development, execution, assessment, and continuous improvement of the NGB enterprise Knowledge Management Program. The Analyst connects KM governance, knowledge architecture, content lifecycle, knowledge capture, training, organizational learning, stakeholder coordination, and decision-support activities.

The role requires coordinating with enterprise teams to ensure alignment with KM objectives