Kitchen Shift Manager: Lead Quality & Team Growth

Chick-fil-A; Benbrook (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Growth opportunities

Team environment

Meal discounts

Job summary

Chick-fil-A is seeking a Back of House Shift Manager to oversee daily kitchen operations and uphold high standards of food quality and service.

You will lead a team of kitchen staff, manage inventory, and ensure compliance with health and safety regulations while maintaining a fast-paced, customer-focused environment.

Qualifications

• Previous kitchen/restaurant experience with at least 1 year in a supervisory or management role preferred.
• Strong leadership and team management skills to guide a fast-paced kitchen team.
• Excellent verbal communication and a positive, can-do attitude.
• Ability to think quickly and resolve issues effectively while maintaining quality.

Responsibilities

• Oversee daily kitchen operations and ensure food quality and service standards.
• Lead and motivate kitchen staff, scheduling and providing guidance.
• Train new kitchen staff on procedures, safety, and equipment use.
• Manage inventory and waste to minimize costs and maximize freshness.
• Ensure compliance with health and safety regulations and store cleanliness.
• Address customer concerns related to food quality or service in a positive manner.

Skills

Leadership

Team management

Communication

Problem solving

Flexibility

Job description

About Us:

At Chick-fil-A, we pride ourselves on delivering exceptional food and service to our guests. Our team is committed to providing a friendly and welcoming environment, and we’re looking for a dedicated Back of House Shift Manager to join our team. If you have a passion for leadership and a knack for ensuring high standards in food preparation and customer service, we’d love to hear from you!

Position Overview:

As a Back of House Shift Manager, you’ll oversee the daily operations of our kitchen, ensuring that food quality and service standards are consistently met. You’ll lead a team of kitchen staff, manage inventory, and ensure compliance with health and safety regulations. Your leadership will be key in creating a positive and efficient kitchen environment.

Key Responsibilities:

• Leadership & Supervision: Manage and motivate kitchen staff, providing guidance and support to ensure efficient food preparation and service.
• Food Quality: Monitor food preparation processes to ensure that Chick-fil-A’s high standards for food quality and safety are consistently met.
• Training: Train new kitchen staff on company procedures, food safety standards, and equipment usage.
• Inventory Management: Oversee inventory levels and managing waste.
• Health & Safety: Ensure compliance with all health and safety regulations, maintaining a clean and organized kitchen environment.
• Customer Service: Address any customer concerns related to food quality or service, ensuring a positive dining experience.

Qualifications:

• Experience: Previous experience in a kitchen or restaurant environment, with at least 1 year of supervisory or management experience preferred.
• Skills: Strong leadership and team management skills, with the ability to handle multiple tasks and work in a fast-paced environment.
• Communication: Excellent verbal communication skills and a positive attitude.
• Problem-Solving: Ability to think on your feet and resolve issues quickly and effectively.
• Flexibility: Availability to work various shifts, including evenings and weekends.

Why Join Us?

• Growth Opportunities: We are committed to the professional growth of our team members and offer career advancement opportunities.
• Team Environment: Be a part of a supportive and positive team culture.
• Benefits: Competitive pay, meal discounts, and other benefits depending on employment status.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
It is our shared vision to be the most caring brand! We do this by being a business of excellence that wows it's guests and provides a rewarding work environment for our Team Members. We believe that we are more than just a fast food restaurant, we are a people business with a passion for building genuine relationships and providing above and beyond experiences for our guests! So come be a part of the Chick-fil-A family and do work that matters!