Back of House Shift Manager

Chick-fil-A; Benbrook (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Growth opportunities

Team environment

Meal discounts

Job summary

Chick-fil-A is seeking a Back of House Shift Manager to oversee daily kitchen operations and uphold high standards of food quality and service.

You will lead a team of kitchen staff, manage inventory, and ensure compliance with health and safety regulations while maintaining a fast-paced, customer-focused environment.

Qualifications

• Previous kitchen/restaurant experience with at least 1 year in a supervisory or management role preferred.
• Strong leadership and team management skills to guide a fast-paced kitchen team.
• Excellent verbal communication and a positive, can-do attitude.
• Ability to think quickly and resolve issues effectively while maintaining quality.

Responsibilities

• Oversee daily kitchen operations and ensure food quality and service standards.
• Lead and motivate kitchen staff, scheduling and providing guidance.
• Train new kitchen staff on procedures, safety, and equipment use.
• Manage inventory and waste to minimize costs and maximize freshness.
• Ensure compliance with health and safety regulations and store cleanliness.
• Address customer concerns related to food quality or service in a positive manner.

Skills

Leadership

Team management

Communication

Problem solving

Flexibility

Job description

About Us:

At Chick-fil-A, we pride ourselves on delivering exceptional food and service to our guests. Our team is committed to providing a friendly and welcoming environment, and we’re looking for a dedicated Back of House Shift Manager to join our team. If you have a passion for leadership and a knack for ensuring high standards in food preparation and customer service, we’d love to hear from you!

Position Overview:

As a Back of House Shift Manager, you’ll oversee the daily operations of our kitchen, ensuring that food quality and service standards are consistently met. You’ll lead a team of kitchen staff, manage inventory, and ensure compliance with health and safety regulations. Your leadership will be key in creating a positive and efficient kitchen environment.

Key Responsibilities:

• Leadership & Supervision: Manage and motivate kitchen staff, providing guidance and support to ensure efficient food preparation and service.
• Food Quality: Monitor food preparation processes to ensure that Chick-fil-A’s high standards for food quality and safety are consistently met.
• Training: Train new kitchen staff on company procedures, food safety standards, and equipment usage.
• Inventory Management: Oversee inventory levels and manage waste.
• Health & Safety: Ensure compliance with all health and safety regulations, maintaining a clean and organized kitchen environment.
• Customer Service: Address any customer concerns related to food quality or service, ensuring a positive dining experience.

Qualifications:

• Experience: Previous experience in a kitchen or restaurant environment, with at least 1 year of supervisory or management experience preferred.
• Skills: Strong leadership and team management skills, with the ability to handle multiple tasks and work in a fast-paced environment.
• Communication: Excellent verbal communication skills and a positive attitude.
• Problem‑Solving: Ability to think on your feet and resolve issues quickly and effectively.
• Flexibility: Availability to work various shifts, including evenings and weekends.

Why Join Us?

• Growth Opportunities: We are committed to the professional growth of our team members and offer career advancement opportunities.
• Team Environment: Be a part of a supportive and positive team culture.
• Benefits: Competitive pay, meal discounts, and other benefits depending on employment status.