Restaurant Team Leader & Shift Coach

Chick-fil-A; Springfield (MO); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling

Closed on Sundays

Insurance

401k matching

Scholarship opportunities

Résumé du poste

Chick-fil-A, Inc. is seeking a Restaurant Leader who supports senior leadership in daily operations, coaches team members, and upholds our culture and core values.

This role focuses on coaching and development, leading shifts, training new hires, and ensuring outstanding guest service while collaborating with Directors to meet business goals. If you value teamwork, strong communication, and a servant’s heart, you’ll thrive in a fast-paced environment with flexible scheduling and opportunities

Qualifications

• Able to lead self and others.
• Willing to learn and teach Chick-fil-A procedures.
• High level of emotional intelligence.
• Make emotional connections with guests.
• Reliable transportation.
• Ability to work in a fast-paced environment.
• Strong commitment to superior customer service.
• Ability to manage team member behavior and performance issues.
• Team player with shared ownership and responsibility.

Responsabilités

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Offer immediate and respectful responses to guests' needs.
• Assist in training of new hires, set the shift tone, and act as a role model.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Excellent written and spoken communication.
• Partner with Directors to achieve business goals.

Connaissances

Leadership

Team building

Customer service

Communication

Emotional intelligence

Description du poste

Chick-fil-A, Inc. is seeking a Restaurant Leader who supports senior leadership in daily operations, coaches team members, and upholds our culture and core values.

This role focuses on coaching and development, leading shifts, training new hires, and ensuring outstanding guest service while collaborating with Directors to meet business goals. If you value teamwork, strong communication, and a servant’s heart, you’ll thrive in a fast-paced environment with flexible scheduling and opportunities