Kitchen Shift Leader — Coach, Elevate Quality & Speed

Chick-fil-A; Washington (District of Columbia); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Closed on Sundays!

Scholarship and educationOpportunities

Team parties and outings

Flexible scheduling

A fun and positive work environment

Learn directly from an experienced OP?

Intentional growth and development

Opportunities for advancement as we G…

Paid time off

Health insurance

Employee discount

Paid training

Job summary

Chick-fil-A Cooper Point and Capital Mall, Washington, DC, is seeking a Back of House Shift Leader to supervise the kitchen, coach teammates, ensure quality, safety, and a positive work culture across shifts. This hands-on role develops future leaders and collaborates with Front of House leaders to keep service smooth.

We offer competitive pay, Sundays closed, scholarship options, paid training, and opportunities for advancement within a growing team.

Qualifications

• Previous leadership experience in a fast-paced kitchen or quick-service restaurant preferred.
• Strong knowledge of food prep, kitchen flow, and safety standards.
• Clear communicator who can coach, correct, and encourage effectively.
• Dependable, team-first mindset with a passion for helping others succeed.
• Positive, servant-hearted, and calm under pressure.
• Excellent problem-solving and multitasking skills.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Lead and supervise the kitchen team throughout each shift
• Delegate tasks effectively and manage workflow for efficiency
• Offer real-time coaching, direction, and feedback to help team members succeed
• Address performance issues with care and professionalism
• Promote a positive, team-oriented culture where everyone feels valued
• Identify and encourage future leaders within the team
• Ensure every food item meets Chick-fil-A’s quality and presentation standards
• Oversee kitchen safety, sanitation, and cleanliness throughout the shift
• Be hands‑on and knowledgeable in all kitchen stations (breading, preparation, fryers, dishwashing)
• Support inventory checks and report any supply issues or equipment concerns
• Collaborate with Front of House Shift Leaders to maintain smooth, timely service
• Ensure quick, accurate, and safe food preparation during all meal periods
• Help minimize guest wait times through efficient kitchen operations
• Support the team in resolving any food-related guest concerns
• Encourage a sense of purpose and pride in preparing food that brings joy
• Minimize waste through smart prep levels and portioning
• Implement efficient practices that maintain quality and speed
• Identify small improvements that can make a big impact on operations and costs
• Ensure proper use and maintenance of equipment to prevent unnecessary expenses

Skills

Leadership

Kitchen knowledge

Clear communicator

Team player

Problem solving

Bilingual English/Spanish

Job description

Chick-fil-A Cooper Point and Capital Mall, Washington, DC, is seeking a Back of House Shift Leader to supervise the kitchen, coach teammates, ensure quality, safety, and a positive work culture across shifts. This hands-on role develops future leaders and collaborates with Front of House leaders to keep service smooth.

We offer competitive pay, Sundays closed, scholarship options, paid training, and opportunities for advancement within a growing team.