BOH Shift Leader - Chick-fil-A Olympia, WA

Workstream; Olympia (WA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Closed on Sundays

Scholarship opportunities

Team events

Flexible scheduling

Positive work environment

Leadership development

Advancement opportunities

Paid time off

Health insurance

Employee discount

Paid training

Job summary

Chick-fil-A Cooper Point and Capital Mall in Olympia, WA seeks a Back of House Shift Leader to guide our kitchen team during each shift, ensuring top-quality food and safe, efficient operations.

This hands-on leadership role focuses on coaching, supporting, and developing team members while maintaining a positive, productive work environment and meeting guest expectations.

Qualifications

• Experience leading fast-paced kitchens or quick-service environments.
• Strong knowledge of food prep, kitchen flow, and safety standards.
• Clear communicator who can coach, correct, and encourage effectively.
• Dependable, team-first mindset with a passion for helping others succeed.
• Positive, servant-hearted, and calm under pressure.
• Excellent problem-solving and multitasking skills.
• Availability for peak hours including early mornings, evenings, or Saturdays.

Responsibilities

• Lead and supervise the kitchen team throughout each shift.
• Delegate tasks effectively and manage workflow for efficiency.
• Offer real-time coaching, direction, and feedback to help team members succeed.
• Address performance issues with care and professionalism.
• Promote a positive, team-oriented culture where everyone feels valued.
• Oversee kitchen safety, sanitation, and cleanliness throughout the shift.
• Be hands-on and knowledgeable in all kitchen stations.
• Support inventory checks and report any supply issues or equipment concerns.
• Collaborate with Front of House Shift Leaders to maintain smooth service.
• Ensure quick, accurate, and safe food preparation during all meal periods.
• Help minimize guest wait times through efficient kitchen operations.
• Identify improvements to reduce waste and costs.

Skills

Leadership

Team development

Coaching

Food safety

Safety standards

Bilingual (English/Spanish)

Job description

Back of House Shift Leader - Be the Pulse of the Kitchen

At Chick-fil-A Cooper Point and Capital Mall, we know that great service starts behind the scenes. As a Back of House (BOH) Shift Leader, you'll guide our kitchen team through each shift with clarity, care, and confidence. You'll be responsible for leading the team in real time - ensuring top-tier food quality, clean and safe operations, and a positive, encouraging atmosphere. This is a hands‑on leadership role for someone ready to coach, support, and keep the kitchen running smoothly. If you're looking for a growth-minded team that values leadership and integrity - we'd love to meet you.

Position Type

• Full-time

Compensation

• $20-$23 per hour (based on experience and availability)

What You'll Be Doing:

• Shift Leadership & Team Development
• Lead and supervise the kitchen team throughout each shift
• Delegate tasks effectively and manage workflow for efficiency
• Offer real-time coaching, direction, and feedback to help team members succeed
• Address performance issues with care and professionalism
• Promote a positive, team-oriented culture where everyone feels valued
• Identify and encourage future leaders within the team

Operational Excellence

• Ensure every food item meets Chick-fil-A's quality and presentation standards
• Oversee kitchen safety, sanitation, and cleanliness throughout the shift
• Be hands‑on and knowledgeable in all kitchen stations (breading, preparation, fryers, dishwashing)
• Support inventory checks and report any supply issues or equipment concerns
• Collaborate with Front of House Shift Leaders to maintain smooth, timely servic

Guest Experience Support

• Ensure quick, accurate, and safe food preparation during all meal periods
• Help minimize guest wait times through efficient kitchen operations
• Support the team in resolving any food-related guest concerns
• Encourage a sense of purpose and pride in preparing food that brings joy
• Financial Stewardship
• Minimize waste through smart prep levels and portioning
• Implement efficient practices that maintain quality and speed
• Identify small improvements that can make a big impact on operations and costs
• Ensure proper use and maintenance of equipment to prevent unnecessary expenses

Qualifications & Skills:

• Previous leadership experience in a fast-paced kitchen or quick-service restaurant preferred
• Strong knowledge of food prep, kitchen flow, and safety standards
• Clear communicator who can coach, correct, and encourage effectively
• Dependable, team-first mindset with a passion for helping others succeed
• Positive, servant-hearted, and calm under pressure
• Excellent problem-solving and multitasking skills
• Bilingual (English/Spanish) is a plus
• Availability Requirements:
• Must be available to work peak hours, including early mornings, evenings, or Saturdays
• Flexible scheduling is available, but team needs may vary week to week

Our Benefits Include:

• Competitive pay
• Closed on Sundays!
• Scholarship and education opportunities
• Team parties and outings
• Flexible scheduling
• A fun and positive work environment where you can influence others
• Learn directly from an experienced Operator and leadership team
• Intentional growth and development to help you reach your professional goals
• Opportunities for advancement as we grow
• Paid time off
• Health insurance
• Employee discount
• Paid training

At Chick-fil-A Cooper Point and Capital Mall, we're building more than just a team - we're building leaders.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.