Kitchen Assistant — Flexible Schedule & Guest-Focused Support

CSC Generation; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Sur La Table in Raleigh, NC is seeking a Kitchen Assistant to support class operations, assist chefs, engage with guests, and maintain a clean, organized kitchen environment.

Ideal candidates will have a passion for cooking, hospitality, and teamwork, with at least 1 year in retail or kitchen operations and a valid Food Handlers Certification. Flexible, part-time hours and a focus on delivering exceptional customer experiences are offered.

Qualifications

• Must be 18 years or older at the time of employment.
• 1 year retail sales experience preferred.
• 1 year food prep and/or kitchen operations experience preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by KPIs such as individual sales volume, average transaction value, and customer conversion rates.
• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

Skills

Customer service

Communication

Problem solving

Teamwork

Tools

Microsoft Office

Retail systems

Job description

Sur La Table in Raleigh, NC is seeking a Kitchen Assistant to support class operations, assist chefs, engage with guests, and maintain a clean, organized kitchen environment.

Ideal candidates will have a passion for cooking, hospitality, and teamwork, with at least 1 year in retail or kitchen operations and a valid Food Handlers Certification. Flexible, part-time hours and a focus on delivering exceptional customer experiences are offered.