Kitchen Assistant - Culinary Classes & Guest Experience

CSC-Generatio; Canton (CT); On-site; USD 12,894,000 - 17,192,000; Full time

Job summary

Sur La Table is seeking a Kitchen Assistant to support class operations, assist chefs, and engage guests in a vibrant culinary environment. You will help deliver memorable experiences, maintain a clean kitchen, and contribute to guest satisfaction across both kitchen and retail spaces.

Ideal candidates will be passionate about cooking, hospitality, teamwork, and delivering exceptional customer experiences, with availability for flexible, part-time hours.

Qualifications

• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Job description

Sur La Table is seeking a Kitchen Assistant to support class operations, assist chefs, and engage guests in a vibrant culinary environment. You will help deliver memorable experiences, maintain a clean kitchen, and contribute to guest satisfaction across both kitchen and retail spaces.

Ideal candidates will be passionate about cooking, hospitality, teamwork, and delivering exceptional customer experiences, with availability for flexible, part-time hours.