Culinary Class Assistant & Guest Experience

CSC-Generatio; Santa Rosa (CA); On-site; USD 25,000 - 27,000; Full time

Job summary

Sur La Table in the United States is seeking a Kitchen Assistant to support chefs, engage guests, and help run classes with a strong emphasis on hospitality and teamwork.

You will help maintain a clean, organized kitchen, assist with class execution, and uphold safety standards while delivering a memorable guest experience. The role offers flexible hours and opportunities to develop culinary skills.

Qualifications

• Must be 18 years of age or older at the time of employment.
• 1 year retail sales experience, preferred.
• 1 year food prep and/or kitchen operations experience, preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue.

Skills

Retail sales experience

Food prep / kitchen operations

Food Handlers Certification

Communication skills

Problem-solving

Customer engagement

Microsoft Office & retail systems

Job description

Sur La Table in the United States is seeking a Kitchen Assistant to support chefs, engage guests, and help run classes with a strong emphasis on hospitality and teamwork.

You will help maintain a clean, organized kitchen, assist with class execution, and uphold safety standards while delivering a memorable guest experience. The role offers flexible hours and opportunities to develop culinary skills.