Kitchen Assistant: Culinary Class Support & Guest Experience

Cscgeneration 2; Carlsbad (CA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Sur La Table in Carlsbad, CA is seeking a Kitchen Assistant who thrives in a fast-paced, guest-focused environment. You’ll support chefs, engage with guests, and help run classes and in-store experiences with a collaborative, friendly team.

The role emphasizes safe food handling, hands-on prep, and maintaining a clean, organized workspace. Flexible part-time hours (12-16 per week) including nights and weekends, with opportunities to grow in hospitality and culinary service.

Qualifications

• Must be 18 years or older at the time of employment.
• 1 year retail sales experience, preferred.
• 1 year food prep and/or kitchen operations experience, preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
• Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.

Skills

Customer service

Retail experience

Food preparation

Food safety knowledge

Tools

Microsoft Office

POS systems

Job description

Sur La Table in Carlsbad, CA is seeking a Kitchen Assistant who thrives in a fast-paced, guest-focused environment. You’ll support chefs, engage with guests, and help run classes and in-store experiences with a collaborative, friendly team.

The role emphasizes safe food handling, hands-on prep, and maintaining a clean, organized workspace. Flexible part-time hours (12-16 per week) including nights and weekends, with opportunities to grow in hospitality and culinary service.