Kickback Host: Hospitality & Guest Experience Leader

Drury Hotels Company, LLC; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Quarterly bonus

Hotel discounts

Free room nights

401(k) plan

Career development

Job summary

Drury Plaza Hotel in Columbus, Ohio is seeking team members for our hospitality team. This role supports the 5:30 Kickback program, assists with food preparation and cleanup, and helps maintain a welcoming lobby and kitchen area.

You will engage guests with a warm, professional demeanor and uphold food safety standards. We value friendly communicators who can inventory food, manage stock levels, and answer guests' questions about the hotel, events, and local attractions.

Qualifications

• Knowledge of hotel accommodations and services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests.
• Ability to speak and receive direction in English.

Responsibilities

• Prepare and oversee the 5:30 Kickback setup for guests.
• Ensure exceptional experiences for guests and team members.
• Oversee food preparation and cleanup for Kickback events.
• Maintain cleanliness and organization of kitchen and lobby areas.
• Ensure food safety standards are met and supplies are stocked at appropriate levels.
• Represent the Drury culture with integrity, service and hospitality to customers and coworkers.
• Answer guest questions using knowledge of the hotel, area and events.
• Provide courteous, friendly guest service with a +1 attitude.

Skills

Customer service

Communication

Inventory management

Food safety

Job description

Drury Plaza Hotel in Columbus, Ohio is seeking team members for our hospitality team. This role supports the 5:30 Kickback program, assists with food preparation and cleanup, and helps maintain a welcoming lobby and kitchen area.

You will engage guests with a warm, professional demeanor and uphold food safety standards. We value friendly communicators who can inventory food, manage stock levels, and answer guests' questions about the hotel, events, and local attractions.