Kickback Host: Guest Experience Ambassador

Drury Hotels; Lincoln (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Free room nights

401(k) company match

Quarterly bonuses up to $3200/year

Job summary

Drury Hotels seeks friendly hospitality team members to join our team and deliver exceptional guest service during the 5:30 Kickback program.

You will assist with food preparation, maintain cleanliness in the kitchen and lobby, and help ensure inventory levels are met while promoting the Drury culture to guests and coworkers.

Strong English communication is expected, along with a welcoming, can-do attitude to create a memorable guest experience at our Lincoln property.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• English language communication skills.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Job description

Drury Hotels seeks friendly hospitality team members to join our team and deliver exceptional guest service during the 5:30 Kickback program.

You will assist with food preparation, maintain cleanliness in the kitchen and lobby, and help ensure inventory levels are met while promoting the Drury culture to guests and coworkers.

Strong English communication is expected, along with a welcoming, can-do attitude to create a memorable guest experience at our Lincoln property.