Kickback Host - Hospitality & Guest Experience Lead

druryhotels; Grove City (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

401(k)

Employee recognition

Job summary

Drury Inn & Suites in Grove City, Ohio is seeking team members to deliver exceptional hospitality during the 5:30 p.m. Kickback and beyond.

You will help with food preparation, maintain a clean lobby and kitchen, and ensure food safety and stocked supplies while upholding Drury's culture of warmth and service. The role emphasizes guest interaction in English, inventory accuracy, and reliable, friendly communication.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal direction) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using knowledge of the hotel, area, and events.
• Provide courteous, friendly guest service with a +1 Service attitude.

Skills

Food service awareness

Guest interaction

Inventory control

English communication

Job description

Drury Inn & Suites in Grove City, Ohio is seeking team members to deliver exceptional hospitality during the 5:30 p.m. Kickback and beyond.

You will help with food preparation, maintain a clean lobby and kitchen, and ensure food safety and stocked supplies while upholding Drury's culture of warmth and service. The role emphasizes guest interaction in English, inventory accuracy, and reliable, friendly communication.