Keyholder to Store Leader: Lead Your Team & Category

Books-A-Million, Inc.; Oak Ridge (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Health & wellness

401(k) matching

Paid time off

Employee discounts

Employee assistance program

Job summary

Books-A-Million, Inc. is seeking a Keyholder to lead a store shift as a Limited Manager On Duty, guiding a category team, ensuring security, and delivering strong customer service. This role is based in one of our retail locations and builds leadership skills for career growth.

You will partner with the management team to run operations, manage loss prevention with integrity, and train associates to boost product knowledge and sales across your category.

Qualifications

• High school diploma or equivalent; 18+ years old.
• Prior supervisor experience required.
• Successful completion of all required background screenings.

Responsibilities

• Step up and lead the shift as a limited Manager On Duty.
• Own your category's results by leading your team to stronger sales and service.
• Maintain store security and open/close procedures with integrity.
• Train and develop Associates within your category.
• Lead cross-training to cover store needs and keep shifts running smoothly.
• Conduct daily briefings to align goals and plans.

Skills

Leadership

Supervision

Customer service

Team development

Technology proficiency

Education

High school diploma or equivalent

Job description

Books-A-Million, Inc. is seeking a Keyholder to lead a store shift as a Limited Manager On Duty, guiding a category team, ensuring security, and delivering strong customer service. This role is based in one of our retail locations and builds leadership skills for career growth.

You will partner with the management team to run operations, manage loss prevention with integrity, and train associates to boost product knowledge and sales across your category.