Keyholder - Lead Store Team & Customer Experience

Shoe Show Inc.; Perry Park (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Sick leave

401(k) with company match

Financial planning tool

Job summary

SHOE SHOW, INC. is seeking an experienced Keyholder to join our team at SHOE SHOW MEGA #8 in Kinston, NC.

The Keyholder will assist the Store Manager in leading the team to deliver knowledgeable, friendly, and efficient customer service while ensuring smooth daily operations. Responsibilities include opening/closing the store, managing registers, counting cash, and supporting staffing, sales, stocking, and product transfers.

Qualifications

• One year prior management/supervisory skills required.
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• The Keyholder ensures smooth daily operations by managing opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers.
• They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers.
• Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization.
• Additionally, they engage customers by promoting sales and building brand loyalty.

Skills

Management experience

Retail experience

Detail-oriented

Customer service

Flexible hours

Operate registers

Job description

SHOE SHOW, INC. is seeking an experienced Keyholder to join our team at SHOE SHOW MEGA #8 in Kinston, NC.

The Keyholder will assist the Store Manager in leading the team to deliver knowledgeable, friendly, and efficient customer service while ensuring smooth daily operations. Responsibilities include opening/closing the store, managing registers, counting cash, and supporting staffing, sales, stocking, and product transfers.