Retail Keyholder: Lead Store Ops & Customer Experience

Shoe Show Inc.; Roanoke Rapids (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k) with company match

Employee discounts

Sick leave

Trust Momentum Financial Planning tool

Job summary

Shoe Show, Inc. in Roanoke Rapids, NC is seeking an experienced Keyholder to assist Store Manager in leading the team and delivering excellent customer service. You will help open/close, supervise shifts, stock, and promote brand loyalty.

Candidates should have at least one year in a supervisory role, one year of retail experience, strong organization, and flexibility to work varied hours including weekends. Competitive benefits are available for eligible employees.

Qualifications

• One year prior management/supervisory skills required.
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Keyholders assist Store Managers in leading and guiding the store team to provide friendly customer service.
• Open and close the store, handle registers, count cash, and prepare the sales floor.
• Tag merchandise, apply promotions, and maintain cleanliness and organization.
• Engage customers and promote sales to build brand loyalty.

Skills

Management experience

Retail experience

Detail-oriented

Customer service

Flexible hours

Computer systems

Job description

Shoe Show, Inc. in Roanoke Rapids, NC is seeking an experienced Keyholder to assist Store Manager in leading the team and delivering excellent customer service. You will help open/close, supervise shifts, stock, and promote brand loyalty.

Candidates should have at least one year in a supervisory role, one year of retail experience, strong organization, and flexibility to work varied hours including weekends. Competitive benefits are available for eligible employees.