Keyholder

Shoe Show Inc.; Knoxville (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental

Vision

LTD

STD

PTO

Employee Discounts

401(k) match

Financial Planning tool

Job summary

SHOE SHOW, INC. in Knoxville, TN is seeking a Keyholder to support store leaders in daily operations and drive exceptional customer service. You will help manage opening/closing, cash handling, stocking and product transfers while promoting sales and brand loyalty.

The role offers opportunities to develop leadership skills, work with a dedicated team, and contribute to store success in a dynamic retail environment.

Qualifications

• 1 year prior management/supervisory experience
• Retail experience preferred
• Detail-oriented with strong organizational skills
• Passion for excellent customer service

Responsibilities

• Open and close the store and manage daily operations
• Assist with registers, cash handling and deposits
• Support sales, cashiering, stocking and product transfers
• Tag merchandise, apply promotions and security sensors
• Engage customers and build brand loyalty
• Develop leadership skills and contribute to store success

Job description

Northwest Crossing II
6721 Clinton Hwy Ste A-88
Knoxville, TN 37912

Shift and Schedule

Benefits, if eligible

Medical Dental Vision LTD STD PTO/PTO Sick Employee Discounts 401 (k) with company match Trust Momentum Financial Planning tool

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE SHOW #253 located in Knoxville, TN. Local candidates are encouraged to apply!

What You Should Know

WHAT YOU SHOULD KNOW Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.