Keyholder: Lead Store Experience & Team Selling

Torrid; Selma (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Associate discount 50%

Additional monthly discount coupon

Mental health resources

Sick time

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Sick time benefit

Job summary

Torrid is seeking a Keyholder to support store leadership and ensure an exceptional shopping experience for customers in our Texas location. You will work closely with the store team to achieve sales goals, maintain a welcoming environment, and model Torrid’s customer service standards.

The role requires prior apparel retail management experience, strong leadership, and the ability to adapt to a fast-paced retail setting while staying fashion-forward.

Qualifications

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Skills

Retail management

Sales leadership

Customer service

Visual merchandising

Tools

POS systems

Inventory management

Job description

Torrid is seeking a Keyholder to support store leadership and ensure an exceptional shopping experience for customers in our Texas location. You will work closely with the store team to achieve sales goals, maintain a welcoming environment, and model Torrid’s customer service standards.

The role requires prior apparel retail management experience, strong leadership, and the ability to adapt to a fast-paced retail setting while staying fashion-forward.