Keyholder: Lead Retail Operations & Service

Nordstrom, Inc.; New Orleans (LA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Away

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a detail‑oriented Key Holder in New Orleans, LA to support daily store operations and drive sales while keeping the customer at the center. You will help supervise staff, open/close routines, and ensure selling floors and stockrooms stay organized.

The role emphasizes ownership, proactive problem solving, and the ability to adapt to new initiatives in a fast-paced retail environment, with focus on delivering exceptional customer experiences.

Qualifications

• Ownership, accountability and initiative in daily tasks.
• Ability to identify opportunities to benefit customers and resolve issues.
• Adaptability to new initiatives, concepts and services in-store.

Responsibilities

• Assist managers with daily store operations and opening/closing routines.
• Maintain selling floors and stockrooms, organize inventories and tickets.
• Train and coach team members to deliver outstanding customer service.

Skills

Customer service

Multi-tasking

Inventory management

Communication

Problem solving

Tools

Microsoft Outlook

Excel

Job description

Nordstrom, Inc. is seeking a detail‑oriented Key Holder in New Orleans, LA to support daily store operations and drive sales while keeping the customer at the center. You will help supervise staff, open/close routines, and ensure selling floors and stockrooms stay organized.

The role emphasizes ownership, proactive problem solving, and the ability to adapt to new initiatives in a fast-paced retail environment, with focus on delivering exceptional customer experiences.