Fashion Keyholder & Store Operations Lead

Nordstrom, Inc.; Harahan (LA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a dedicated Key Holder who stays motivated, detail-oriented, and committed to delivering outstanding customer service daily.

In this role you’ll assist managers with store operations, help open and close procedures, and ensure standards are consistently met while keeping customers at the center of everything we do. You will lead by example, train teammates, share product knowledge, and promote Nordstrom events, rewards, and gift programs.

Qualifications

• Experience delivering outstanding customer service.
• Ability to coach and mentor team members.
• Strong multitasking in a fast-paced retail environment.

Responsibilities

• Assist managers with daily store operations and open/close routines.
• Lead by example to deliver exceptional customer service.
• Train employees to uphold service standards.
• Promote store events, rewards programs, and gift services.
• Maintain organized selling floors and stockrooms.
• Complete inventory processes and ticket merchandise.

Skills

Customer service

Leadership

Training

Multi-tasking

Attention to detail

Tools

Microsoft Outlook

Excel

Job description

Nordstrom, Inc. is seeking a dedicated Key Holder who stays motivated, detail-oriented, and committed to delivering outstanding customer service daily.

In this role you’ll assist managers with store operations, help open and close procedures, and ensure standards are consistently met while keeping customers at the center of everything we do. You will lead by example, train teammates, share product knowledge, and promote Nordstrom events, rewards, and gift programs.