Key Holder — Elevate Customer Experience & Store Operations

Anthropologie; St. Louis (MO); On-site; USD 1,929,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie in Saint Louis is seeking a Key Holder to assist the store leadership with customer experience, selling, and daily operations. You will help maintain visual standards, drive sales, and support new hire onboarding.

Responsibilities include managing daily zones, training teammates, and ensuring a seamless omni-channel experience for customers. The role emphasizes teamwork, initiative, and flexibility in scheduling.

Qualifications

• Anthro brand fan with enthusiasm for the customer experience.
• Proven leadership experience in a retail setting.
• Able to work well in teams and support store goals.
• Willingness to work flexible hours including nights/weekends/holidays.
• Eager to learn and grow within the organization.

Responsibilities

• Create a welcoming customer environment and support store leadership.
• Drive sales and store metrics using KPIs and daily goals.
• Ensure omni-channel shopping experiences through service execution.
• Assist in training and onboarding of new associates.
• Maintain store standards, visuals, stock, and daily operations.
• Support communication and teamwork to achieve store objectives.

Skills

Brand fan

Leadership experience

Team player

Flexible hours

Eagerness to learn

Job description

Anthropologie in Saint Louis is seeking a Key Holder to assist the store leadership with customer experience, selling, and daily operations. You will help maintain visual standards, drive sales, and support new hire onboarding.

Responsibilities include managing daily zones, training teammates, and ensuring a seamless omni-channel experience for customers. The role emphasizes teamwork, initiative, and flexibility in scheduling.