Luxury Retail Keyholder: Lead Sales & Service Excellence

MCM Worldwide; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

MCM Worldwide is seeking a Keyholder to join our luxury retail leadership team in New Orleans. You will provide the highest level of customer service, demonstrate advanced product knowledge, and help build strong client relationships to drive sales and repeat business.

The ideal candidate will have at least two years of luxury retail experience in a supervisory role, with strong interpersonal and communication skills and the ability to motivate a team in a fast-paced environment.

Qualifications

• Minimum 2 years luxury retail experience in a similar or supervisory role.
• Excellent customer service and communication skills.
• Ability to lead and motivate a team.
• Ability to work in a fast-paced luxury environment.

Responsibilities

• Support store manager with management and coordination of the daily operations of the store.
• Open/close, check in merchandise, and prepare deposits as needed.
• Supervise sales transactions to ensure quick and accurate processing while safeguarding cash.
• Promote and sell products to ensure customer satisfaction.

Skills

Luxury retail experience

Interpersonal skills

Communication skills

Team collaboration

Tools

POS systems

MS Office

Job description

MCM Worldwide is seeking a Keyholder to join our luxury retail leadership team in New Orleans. You will provide the highest level of customer service, demonstrate advanced product knowledge, and help build strong client relationships to drive sales and repeat business.

The ideal candidate will have at least two years of luxury retail experience in a supervisory role, with strong interpersonal and communication skills and the ability to motivate a team in a fast-paced environment.