Key Lead - Vacaville Premium Outlets, Hollister

Abercrombie & Fitch Co.; Vacaville (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Vacaville, California, responsible for enhancing the in-store customer experience. This role acts as a Floor Supervisor, providing guidance to Brand Reps and Stock Associates to ensure effective store operations. Responsibilities include performance analysis, managing inventory control, and maintaining brand values. Candidates should demonstrate strong product knowledge and be equipped to drive daily sales achievements.

Responsibilities

• Act as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates.
• Ensure store operations are running effectively through performance management.
• Perform Opening and Closing routines and operate Register systems.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.