Key Lead - Northridge Mall, Hollister

Abercrombie & Fitch Co.; Salinas (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Salinas, California. In this role, you will ensure that every customer receives a quality in-store experience by acting as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates. You will be part of the leadership team responsible for driving store performance, managing opening and closing routines, and maintaining store operations to achieve daily sales targets. Join us to exemplify our brand and values.

Responsibilities

• Ensure quality in-store experience and act as Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.