Key Lead - Miromar Outlets, Hollister

Abercrombie & Fitch Co.; Estero (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Estero, Florida, to ensure customers receive a quality in-store experience. The role involves acting as the Floor Supervisor, providing guidance to Brand Reps and Stock Associates, and driving store performance. Key responsibilities include conducting opening and closing routines, operating register systems, fulfilling orders, and maintaining visual displays. Ideal candidates should exhibit leadership skills, product knowledge, and commitment to company values.

Qualifications

• Strong leadership skills to guide Brand Reps and Stock Associates.
• Ability to analyze reports for informed decision making.
• Experience in operating Register/Point of Sale systems.

Responsibilities

• Ensure customers receive a quality in-store experience.
• Act as the Floor Supervisor and coach team members.
• Drive store performance through customer experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.