Key Lead - Imperial Valley Mall, Hollister

Abercrombie & Fitch Co.; El Centro (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in El Centro, California. The Key Lead ensures quality in-store experiences by acting as the Floor Supervisor, guiding Brand Reps and Stock Associates to run effective store operations.

This role is vital in driving sales performance through active management on the floor, adherence to company culture, and effective team coaching. The position requires strong operational skills and a focus on customer experience.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.