Key Lead - North East Mall, Hollister

Abercrombie & Fitch Co.; Hurst (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. seeks a Key Lead in Hurst, Texas to deliver quality in-store experiences. You will perform as the Floor Supervisor, coaching Brand Representatives and Stock Associates, while ensuring effective store operations and driving daily sales performance.

The role includes opening and closing routines, operating cash register systems, fulfilling online orders, and maintaining visual displays. Ideal candidates possess strong leadership skills and a proven retail background.

Qualifications

• Proven experience in retail or customer service.
• Strong leadership and coaching abilities.
• Ability to analyze reports and make informed decisions.

Responsibilities

• Ensure quality in-store experience for customers.
• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.