Key Lead - Huntington Mall, Hollister

Abercrombie & Fitch Co.; Barboursville (WV); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Barboursville, West Virginia, tasked with ensuring that all customers receive a high-quality in-store experience. This role involves acting as the Floor Supervisor and providing guidance to both Brand Reps and Stock Associates, fostering effective store operations.

Key responsibilities include managing opening and closing routines, operating POS systems, maintaining visual displays, and driving sales while representing the brand values and culture.

Qualifications

• Experience in retail or customer service environments.
• Strong leadership abilities and coaching skills.

Responsibilities

• Ensure quality customer experience in-store.
• Guide Brand Reps and Stock Associates.
• Drive store performance through sales initiatives.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.