Key Lead - Meadows Mall, Hollister

Abercrombie & Fitch Co.; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly while maximizing customer satisfaction and daily sales. You will engage customers, coach teammates, and uphold brand standards on the sales floor.

The role focuses on opening/closing routines, POS operations, Omni-Channel fulfillment, and preserving brand visuals lead to a positive shopping experience.

Qualifications

• Experience leading a retail team on the sales floor.
• Ability to coach and develop Brand Reps and Stock Associates.
• Strong knowledge of store operations and customer service standards.

Responsibilities

• Open and close store routines.
• Operate POS systems.
• Fulfill Omni-Channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and uphold company culture.

Skills

Leadership

Coaching

Customer service

Sales-driven

Visual merchandising

Tools

POS/Point of Sale

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.