Key Lead: Front-Store Supervisor & Customer Experience

Hollister Co

Roseville (CA)

On-site

USD 19,000 - 27,000

Part time

14 days+

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Benefits offered by this job

Quarterly Sales Incentive Bonus
Merchandise Discount
Opportunities for Career Advancement
Training and Development

Job summary

Abercrombie & Fitch Co. in California is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and superior customer experience. You will lead opening/closing, run POS, fulfill omni-channel orders, and keep visual displays current.

The role emphasizes product knowledge, brand awareness, and strong interpersonal skills to drive sales while upholding company values. Expected weekend availability and peak-season hours apply.

Qualifications

  • High school diploma or equivalent preferred.
  • 1 year of retail experience is preferred.
  • Retail supervisory/management experience not required but leadership experience is a plus.

Responsibilities

  • Perform opening and closing routines.
  • Operate register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate product knowledge and brand awareness to drive sales.
  • Build and maintain visual displays.
  • Analyze reporting to inform decisions.
  • Protect store assets & perform inventory control.
  • Represent the brand and exemplify company culture and values.

Skills

Customer focus
Interpersonal skills
Communication skills
Energy and assertiveness
Adaptability
Multi-tasking
Visual merchandising
Team leadership

Education

High school diploma or equivalent

Tools

POS systems

Job description

Abercrombie & Fitch Co. in California is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure smooth store operations and superior customer experience. You will lead opening/closing, run POS, fulfill omni-channel orders, and keep visual displays current.

The role emphasizes product knowledge, brand awareness, and strong interpersonal skills to drive sales while upholding company values. Expected weekend availability and peak-season hours apply.

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