Key Lead: Retail Floor Supervisor & Sales Coach

A&F Stores, Inc.; Los Angeles (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Merchandise Discount

Quarterly Sales Incentive Bonus

Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience and to act as Floor Supervisor for Brand Reps and Stock Associates.

You will support store leadership with daily sales and operations, coaching, and ensuring outstanding customer service across the floor. Responsibilities include opening/closing routines, POS operation, omni-channel fulfillment, and maintaining brand displays, while driving sales and protecting assets.

Qualifications

• Minimum high school education or GED.
• 1 year of retail experience preferred.
• Experience leading groups or teams preferred.
• Strong customer focus and interpersonal skills.
• Energetic, outgoing, and assertive.

Responsibilities

• Open and close routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and embody company culture and values.

Skills

Retail leadership

Customer focus

Strong communication

Brand awareness

Education

High School Diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience and to act as Floor Supervisor for Brand Reps and Stock Associates.

You will support store leadership with daily sales and operations, coaching, and ensuring outstanding customer service across the floor. Responsibilities include opening/closing routines, POS operation, omni-channel fulfillment, and maintaining brand displays, while driving sales and protecting assets.