Key Lead - Arundel Mills, Hollister

Abercrombie & Fitch Co.; Hanover (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Hanover, MD to ensure all customers receive quality in-store experiences. In this supervisory role, you'll guide Brand Representatives and Stock Associates while driving overall store performance and achieving daily sales.

Your responsibilities will include operational routines, managing the point of sale systems, and maintaining visual displays to enhance brand presence.

Qualifications

• Prior experience in a retail supervisory role is desirable.
• Strong customer service skills.
• Ability to analyze sales and performance reports.

Responsibilities

• Ensure quality in-store experience as Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.