Key Holder & Store Team Leader

The Estée Lauder Companies; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth store operations and a high standard of customer service. You will lead by example, coach the sales team, handle cash reconciliation and opening/closing duties on a rota basis, and contribute to achieving sales and service targets in a fast-paced prestige beauty environment.

You will play a key role in training, maintaining store standards, and delivering inspirational,

Qualifications

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with cash reconciliation and opening/closing the store is desirable.
• Experience in supervisory roles including coaching others to meet sales targets.
• Ability to work retail hours including days, nights, weekends, and events.

Responsibilities

• Lead by example and coach the sales team to achieve targets.
• Perform start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Provide inspirational and personalized customer service.
• Support Store Manager and Assistant Manager in daily operations.

Skills

Retail experience

Cosmetics

Cash handling

Coaching / mentoring

Job description

The Estée Lauder Companies is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth store operations and a high standard of customer service. You will lead by example, coach the sales team, handle cash reconciliation and opening/closing duties on a rota basis, and contribute to achieving sales and service targets in a fast-paced prestige beauty environment.

You will play a key role in training, maintaining store standards, and delivering inspirational,