Key Holder & Store Team Coach

Estée Lauder Companies; Newark (DE); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Wellness programs

Retirement savings plan

Paid holidays and vacation

Job summary

Estée Lauder Companies in the United States is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth operations and exceptional customer service. You will leverage coaching and mentoring skills to lead a sales team and deliver inspirational, authentic service that meets sales and service targets.

The role includes cash handling responsibilities, end-of-day reconciliations, and the option to open/close the store on a rota.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to provide inspirational, authentic and personalized customer service.
• Support the Store Manager and Assistant Manager to ensure smooth store operations.
• Carry out essential start and end of day cash reconciliation and assist with opening/closing on a rota basis.

Skills

Retail experience

Customer service

Cash handling

Supervisory experience

Flexible hours

Tools

POS software

Job description

Estée Lauder Companies in the United States is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth operations and exceptional customer service. You will leverage coaching and mentoring skills to lead a sales team and deliver inspirational, authentic service that meets sales and service targets.

The role includes cash handling responsibilities, end-of-day reconciliations, and the option to open/close the store on a rota.