Key Holder — Prestige Beauty Store Lead

Estée Lauder Companies; Carlsbad (CA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays and vacation

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth, efficient running of the store.

You will coach and mentor the sales team to deliver inspirational, authentic and personalized customer service to achieve sales and service targets. You will also handle start and end of day cash reconciliation and participate in opening and closing the store on a rota.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth, efficient running of the Store
• Lead by example with coaching and mentoring to deliver inspirational, authentic, personalized customer service
• Carry out essential start and end of day cash reconciliation
• Open and close the store on a rota basis
• Progress the candidate towards a long-term career with a prestige beauty leader

Skills

Retail experience

Customer service

Cash handling

Supervisory coaching

POS software

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth, efficient running of the store.

You will coach and mentor the sales team to deliver inspirational, authentic and personalized customer service to achieve sales and service targets. You will also handle start and end of day cash reconciliation and participate in opening and closing the store on a rota.