Key Holder: Store Leadership & Customer Experience

Urban Outfitters; Dallas (TX); On-site; USD 37,250,000 - 42,981,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Employee discounts

PTO

Job summary

Urban Outfitters in Dallas seeks a Key Holder to support store operations and drive sales through genuine customer connections. You will collaborate with store management to maintain an energetic pace and deliver a seamless omni-channel shopping experience.

The role emphasizes brand values, leadership, and customer-centric service, with responsibilities spanning daily operations, training, and collaboration with partners to uphold visual standards and safety.

Qualifications

• Passion for UObrand and brand values.
• Leadership experience in a retail setting.
• Experience being a team player and collaborator.
• Willingness to work nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Act as a brand representative reflecting company values and deliver extraordinary service.
• Lead by example to create a high-energy service culture and drive sales through genuine customer connections.
• Deliver seamless omni-channel experiences using MPOS, POS, and in-store pickup tools.
• Participate as a floor service leader, communicating daily sales goals and key metrics.
• Teach product knowledge, brand messaging, and exceptional customer interactions to teammates.

Skills

Brand experience

Leadership experience

Team player

Flexible hours

Eagerness to learn

Job description

Urban Outfitters in Dallas seeks a Key Holder to support store operations and drive sales through genuine customer connections. You will collaborate with store management to maintain an energetic pace and deliver a seamless omni-channel shopping experience.

The role emphasizes brand values, leadership, and customer-centric service, with responsibilities spanning daily operations, training, and collaboration with partners to uphold visual standards and safety.