Key Holder & Shift Leader - Elevate Customer Experience

Bath & Body Works; Fort Worth (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Tuition-free education

Job summary

Bath & Body Works is seeking a Key Holder to help drive sales and execute store operations. You will lead daily tasks, mentor teammates, and ensure a customer-centric shopping experience with strong product knowledge.

The role supports store leadership, requires flexibility for peak times, and emphasizes safety, presentation, and policy adherence. A high school diploma or equivalent is required.

Qualifications

• Customer-first retail approach and strong communication.
• Experience guiding teams and delivering results in a fast-paced store.
• Ability to coach and motivate associates in daily operations.

Responsibilities

• Lead store tasks as delegated by the Store Manager and, when scheduled, act as Manager on Duty.
• Provide feedback and recommendations to managers.
• Deliver exceptional in-store experiences through selling and product knowledge.

Skills

Customer service

Leadership

Sales experience

Coaching

Communication

Education

High school diploma, GED

Job description

Bath & Body Works is seeking a Key Holder to help drive sales and execute store operations. You will lead daily tasks, mentor teammates, and ensure a customer-centric shopping experience with strong product knowledge.

The role supports store leadership, requires flexibility for peak times, and emphasizes safety, presentation, and policy adherence. A high school diploma or equivalent is required.