Key Holder Key Holder

The Estée Lauder Companies; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

The Estée Lauder Companies is seeking a dynamic Key Holder in Houston, TX to support the Store Manager and Assistant Manager. You will lead by example, coaching the sales team to deliver inspirational, authentic customer service and achieve sales targets.

Ideal candidates have cosmetics retail experience, strong cash handling skills, and flexibility to work days, nights, weekends, and events. This is a path to future supervisory growth within a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Previous experience with retail operations including cash reconciliation and opening and closing the store is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.

Responsibilities

• Lead by example to coach and mentor the sales team.
• Assist the Store Manager and Assistant Manager in daily operations.
• Oversee cash handling and end-of-day reconciliation.
• Support opening and closing the store on a rota basis.
• Deliver inspirational, authentic, personalized customer service to meet sales targets.

Skills

Retail experience

Cosmetics

Customer service

Cash handling

Coaching

Opening/Closing duties

Flexible hours

Tools

POS software

Job description

DescriptionWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview