Key Holder & Retail Team Leader

Boot Barn; Florida; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly rate

Employee discount

Paid Time Off

Medical, Dental, Vision and Life

Job summary

Boot Barn is hiring for a Part-time Key Holder to engage customers, lead store partners, and deliver an exceptional in-store experience. You will showcase product knowledge, drive sales metrics, and support leadership in daily operations at the Hollywood, Florida location.

The role emphasizes a strong customer-service mindset, teamwork, and adherence to company policies, promotions, and merchandising standards. Flexibility for varying shifts is required.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the Time and Attendance policy.

Skills

Retail sales

Leadership

Customer service

Communication

Tools

POS systems

Job description

Boot Barn is hiring for a Part-time Key Holder to engage customers, lead store partners, and deliver an exceptional in-store experience. You will showcase product knowledge, drive sales metrics, and support leadership in daily operations at the Hollywood, Florida location.

The role emphasizes a strong customer-service mindset, teamwork, and adherence to company policies, promotions, and merchandising standards. Flexibility for varying shifts is required.