Key Holder: Retail Leader & Customer Experience

Boot Barn; Englewood (CO); Hybrid; USD 26,000 - 30,000; Part time

Benefits offered by this job

Sales incentives

Merchandise discount

Paid time off

Medical insurance

401(k)

Flexible schedules

Growth opportunities

Job summary

Boot Barn in Englewood, CO is seeking a part-time Key Holder who blends exceptional customer service with leadership responsibilities. You will help drive sales, develop store partners, and maintain merchandising and POS operations to deliver a premier in-store experience.

As a Key Holder you’ll master product knowledge, uphold brand standards, and support opening/closing procedures while adhering to policies. Prior retail experience and flexible availability are required.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Leadership

Communication

Time management

Organization

Shift flexibility

Scheduling

Travel willingness

POS proficiency

Tools

POS proficiency

Job description

Boot Barn in Englewood, CO is seeking a part-time Key Holder who blends exceptional customer service with leadership responsibilities. You will help drive sales, develop store partners, and maintain merchandising and POS operations to deliver a premier in-store experience.

As a Key Holder you’ll master product knowledge, uphold brand standards, and support opening/closing procedures while adhering to policies. Prior retail experience and flexible availability are required.