Key Holder & Retail Sales Lead — Elite Guest Experience

dxlcareer; Rehoboth Beach (DE); On-site; USD 17,000 - 22,000; Full time

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience in our free-standing stores. You will build relationships with guests and coach teammates to achieve goals in a fast-paced environment.

Serve as a product knowledge expert across private labels, name brands, and tailored clothing, while maintaining store standards and driving performance through coaching and teamwork.

Qualifications

• High school diploma or equivalent; college/university degree helpful but not required.
• Demonstrates superior customer service techniques with problem resolution.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsibilities

• Welcoming guests by spending quality time to learn needs and lifestyle.
• Sell and market a broad range of apparel including private labels, name brands, and tailored clothing.
• Provide ongoing coaching and training to the sales team on selling skills and procedures.

Skills

Customer service

Coaching

Product knowledge

Education

High school diploma or equivalent

College/university degree helpful

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience in our free-standing stores. You will build relationships with guests and coach teammates to achieve goals in a fast-paced environment.

Serve as a product knowledge expert across private labels, name brands, and tailored clothing, while maintaining store standards and driving performance through coaching and teamwork.