Key Holder: Elevate Retail Sales & Guest Experience Bonuses

DXL Group; Fairview Heights (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder who thrives in a fast-paced environment and is committed to building lasting guest relationships. You will welcome customers, learn their preferences, and guide them to the right apparel choices while contributing to a team-focused sales culture.

Responsibilities include coaching teammates, maintaining product knowledge across brands, and supporting store operations to ensure a seamless guest experience.

Qualifications

• High school diploma or equivalent required.
• Demonstrates superior customer service and problem resolution skills.
• Willingness to learn product knowledge and coaching techniques.

Responsibilities

• Greet guests and determine needs by asking questions to learn preferences and lifestyle.
• Serve as product knowledge expert for apparel and tailoring offerings.
• Provide on-going coaching and training to team members on selling skills and procedures.

Skills

Customer service

Problem resolution

Sales coaching

Education

High School Diploma

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder who thrives in a fast-paced environment and is committed to building lasting guest relationships. You will welcome customers, learn their preferences, and guide them to the right apparel choices while contributing to a team-focused sales culture.

Responsibilities include coaching teammates, maintaining product knowledge across brands, and supporting store operations to ensure a seamless guest experience.