Retail Key Holder - Elevate Guest Experience & Lead Team

Dxl-Big-; Shenandoah (TX); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience and coaching team members in a fast-paced environment.

The role focuses on welcoming guests, understanding needs, and selling a broad range of apparel including private labels and tailored clothing. Strong customer service and problem-resolution skills are required for success in this role.

Qualifications

• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about needs and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel including private labels and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service

Product knowledge

Coaching

Education

High school diploma or equivalent

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder dedicated to delivering an unmatched guest experience and coaching team members in a fast-paced environment.

The role focuses on welcoming guests, understanding needs, and selling a broad range of apparel including private labels and tailored clothing. Strong customer service and problem-resolution skills are required for success in this role.